“How I Work” is one of my favorite recurring features in Inc Magazine as well as via Lifehacker’s This Is How I Work Series, and recently several sales experts (including Anthony Iannarino, Dave Brock and Trish Bertuzzi) participated as well.
Periodically moving forward we will feature a new B2B sales, marketing or business leader here answering what have become the standard “How I Work” questions. You can catch up on everyone we’ve featured thus far in the “How I Work” serieshere.
This week I’m excited to feature Mike Damphousse, a fixture in the B2B sales & marketing world who has now runs Green Leads, an international demand generation firm. He’s a fascinating guy, wicked smart about marketing, also likes to smoke meat, and jets around the country and frequently across the Atlantic Ocean to manage his business. He also gets stuff done. Here, in his own words, is how he works:
Location: Boston and London
Current computers: MacBook Pro 13/Retina, iMac 21.5, Ubuntu home brew (don’t ask)
Current mobile devices: iPhone 5s black w mophie case for travel, Original iPad – suits me fine
What apps/software/tools can’t you live without?
Mailbox keeps my inbox clean and organized all day long. I use email for my action items and Mailbox allows me to schedule when I address them. When I’m on the road, MobileDay allows me to dial into bridge numbers with one click. Now tell me, why can’t they do some add ons for Google Voice? Skype? or other VoIP systems. I want the function everywhere! Just started using Evernote and think I will not be able to live without it…jury just not in yet. And the cloud…google apps and dropbox.
As far as systems are concerned, it’s all about Salesforce.com. Everything we do, everything we produce, everything we invoice, it all flows from Salesforce. It is the center of Green Leads’ universe. Oh, and Unroll.me — thanks Matt for that one. I used to wake up to 60 emails a morning, half of which were subscribed or unsolicited mailings. Unroll.me helped me clean them up, unsubscribe where needed, and consolidate the rest into a digest. Love it!
What’s your workspace like?
My workspace is wherever I am at the moment. I work on the road, work at home, and work in the office. I could do 80% of my job, other than writing, with my iphone. That said, I don’t do paper. When I use my my moleskine notebook, it’s more to re-enforce action items as I write them down. I usually get it in an email or Evernote quickly and never look at the notebook again.
My space is typically a mess no matter where I am — torn out articles from magazines, mail that I lose track of, business cards. There’s always tons of water within reach.
What’s your best time-saving shortcut or lifehack?
Don’t start the day behind the 8 ball. I schedule my mornings to myself. Every morning is mine. First thing I do is clean out the inbox and Mailbox let’s me organize it to meet my schedule, not the schedule of the sender. Then I’m looking at a clean slate for the day and I control how it goes. My second hack is when it’s after hours, I either respond to an email immediately, or I use Mailbox to push it to a designated time…I don’t think about it until that time. It keeps me clean to focus on what I want to focus on.
What everyday thing are you better at than anybody else?
Multi-tasking. I have to physically shut off my monitor when someone’s in my office so that I don’t continue to work while they talk. I hear it all and even engage in the discussion, but I can be processing other ideas and working on emails while the conversation goes on. Even if the TV or Pandora are playing.
What’s your favorite to-do list manager?
Gmail, and now Gmail with Mailbox. Hands down!
What do you listen to while at work?
News channels on TV or Pandora (typically background type music, jazzy, electronic, here’s a sample on Pandora: http://md.gl/damplist
What are you currently reading?
Peruse tons of websites on a regular basis. Gave up on RSS feeds. My solution was to use Chrome for everything but my favorite reads. I use Safari for that, and the opening home pages are the tons of websites I like to read every day. Opens them all. I also typically have a fiction novel going, right now it’s a true story, but reads like fiction — The Aleppo Codex.
What’s your sleep routine like?
Fail. I start to chill out and not think about work around 7:00. I slow down till 11:00 then go to bed. But then I lay there and start thinking and getting creative again. I’ve tried all the “get up and work”, or “write it down” solutions, I just tough it out and if something is earth shattering I will reach over to my iPhone and send myself an email. Then my mornings are all about recovering from a bad night’s sleep.
What’s the best advice you’ve ever received?
Always be optimistic. Almost to the extreme. It allows you to deal with the tough issues with a better attitude.
Anything else you want to add?
Here’s a hack that’s business related. We’re a lead gen company and you would think our lead gen programs use our own services, right? Wrong. Our biggest lead gen source is our Alumni. Past customers and partners that have had good experiences with us. We keep in touch with them with a formal Alumni program and they keep coming back.