By Matt Heinz, President of Heinz Marketing

“How I Work” is one of my favorite recurring features in Inc Magazine as well as via Lifehacker’s This Is How I Work Series.  We have our own series, a few years now!

Weekly we feature a new B2B sales, marketing or business leader here answering newly updated “How I Work” questions.  You can catch up on everyone we’ve featured thus far in the “How I Work” series here.

This week I’m excited to feature Bryson Duncan, senior manager of integrated marketing programs at Workfront.  Bryson is the rare B2B professional who has held both sales and marketing management positions, including certification in the Sandler Selling methodology as well as formal training on FranklinCovey’s sales performance practice.

Here, in his own words, is how he gets stuff done.

Location: Salt Lake City, Utah, USA.

Number of unread emails right now? 0. I have severe FOMO when it comes to unread emails.

First app checked in the morning? Twitter. I have a list inspirational quotes, innovative thinkers, and positive messages that I like to consume first. It sets my day in a good direction.

First thing you do when you come into work? I like to hydrate first, then check my work management platform (Workfront) where I review current and upcoming tasks/projects.

What is your email management strategy? In a few words: Heavy use of the search bar. I’ve tried a variety of email management systems over the years and they inevitably fail. Now I’m using more of a check-off system where I flag items that need be read and addressed then check them off as they’re completed. Everything else I deem as “FYI” is kept in the inbox for future reference and searching.

Most essential app when traveling? Slack—keeps me in communication with my team while remote.

How do you keep yourself calm and/or focused? Music has the ability to illicit every type of emotion. I carefully select certain types of music when I need to focus, calm down, get pumped up, or socialize. Music is my natural psychological stabilizer.

What’s your perspective or approach to work/life balance? The reality of work/life balance is that it means something different to every person. People at different stages of life with different passions, drive, ambitions, and motivation will disagree on what “balance” looks like. I believe that single most important way to get a feeling of work/life balance in employees is by creating a culture of recognition. When you feel appreciated for a job well done, the satisfaction of time you’re putting in to your work will go up.

Are there any work rituals critical to your success? Daily reading (trends, industry news, and customer wins) is critical to stay relevant. Quiet time to think/problem solve is crucial for my creativity. I also keep a daily journal of things I’m grateful for, things I’m excited about, and a short list of today’s priorities, wins, and things to improve for tomorrow.

What apps/software/tools can’t you live without? Evernote for personal notes, thoughts and meeting agendas. Workfront for work management and collaboration. Slack for team communication. Recently found Workona for my addiction to having too many browser tabs and windows open—so awesome!

What’s your workspace like? Organized, but several stacks of things I’m in the middle of reading. Essentials include an extra monitor, headphones, inspiring wall deco/writing, back scratcher, and beverage.

What’s your best time-saving shortcut or lifehack? Social media scheduling apps are a lifesaver. Also, cut homemade brownies with a plastic knife instead of a metal one for a non-stick, clean cut. 😉

What are you currently reading? Grit: The Power of Passion and Perseverance by Angela Duckworth

Last thing you do before leaving work? Check my schedule for the day, kiss my wife, grab a beverage.

Who are some mentors or influencers you wish to thank or acknowledge? My grandfather, Bud Bailey, was my greatest mentor, leading a successful business for 40 years and earning the respect and admiration of his employees, partners, and his community. One family member of a long-time employee said of him, “we always felt important.”

Name some supportive people who help make it possible to do what you do best? My Workfront team: Brent, Raechel, Nick, Marissa, Nathan, and Garth. My wife, for supporting late nights and business trips.

What¹s the best advice you’ve ever received? It is better to be respected than it is to be popular. Also, if you don’t show passion for what you do, others will find it difficult to join you in what you do.

Name a guilty pleasure TV show – Family Guy. It’s so inappropriately funny.

Anything else you want to add? Faith and patience are lost virtues. Faith in your colleagues and patience in your process will make work better. Faith in a higher power and patience in your trials will make life better. Faith in yourself and patience in your daily improvement will make you better.

Fill in the Blank: I’d love to see BLANK answer these questions. Brent Bird, Wonder Woman, Mahatma Gandhi, Gregory Webb.


Nominate someone for this series here