The Rise of Slop and the Anti-AI Opportunity for B2B Marketing

Summary
As AI has made content creation effortless, B2B marketing has been flooded with low-quality, indistinguishable “slop.” This has triggered a growing backlash from audiences and even from companies themselves, who are beginning to limit or rethink their use of AI in marketing. The result is a trust and differentiation problem, not a technology problem. This article argues that the real opportunity is not to abandon AI, but to stop using it as a substitute for thinking, judgment, and point of view. In a market saturated with automated sameness, brands that win will be the ones that lead with human insight, clear beliefs, and meaningful content.
By Win Dean-Salyards Opens a new window, Senior Marketing Consultant at Heinz Marketing
The Slop Era: When Scale Beat Substance
- Blog posts
- Social updates
- Ad copy
- Sales emails
- Website pages
When Optimization Starts to Erode Trust
“It’s important for us to remember, as marketers, that we’re in a very delicate position within a turbulent time, both in America and around the world. Consumers are not just looking for convenience. They’re searching for meaning.”
The Trust Problem: AI Washing and AI Booing
- AI Washing: When companies exaggerate or overstate their use of AI for marketing advantage, turning “AI-powered” into a hollow buzzword.
- AI Booing: The public backlash that follows when those promises do not match reality. This is driven by disappointment, ethical concerns, lack of transparency, and degraded experiences.
The Deeper Issue: Value Creation and Value Destruction
- AI innovation always involves competing objectives and interests.
- It can help reduce big, systemic problems, or it can make them worse.
- Automation and augmentation choices, along with failures across the AI lifecycle, directly shape whether value is created or destroyed.
The Anti-AI Opportunity (Which Is Really a Human Opportunity)
- A strong point of view
- Clear strategic opinions
- Deep customer understanding
- Original synthesis
- Real-world experience
- Use AI for research, analysis, summarization, and exploration
- Keep humans responsible for thinking, deciding, and creating
- Treat content as a product of strategy, not as a byproduct of automation
What This Means Practically for B2B Teams
- Your voice is now a competitive moat. If your content could be swapped with a competitor’s and no one would notice, you are already at risk.
- Your point of view matters more than your output volume. Fewer, sharper, more opinionated pieces tend to outperform large volumes of safe, generic content.
- Your strategy has to come before your tools. If AI is the starting point instead of a support layer, the work will drift toward sameness.
- Trust sits at the center of the funnel. Low-quality content weakens it. Meaningful content strengthens it.
A Quiet Reversal
After years of marketing chasing scale, automation, and endless production, the next wave of advantage is likely to come from something simpler: restraint.
It will come from being more selective about what gets published. From taking a little more time to think before shipping. From sounding like people with real experience and real conviction, not like another content machine.
The companies that win will not be the ones that used AI the most. They will be the ones who use it with intention, and who never let it replace the thing customers are actually searching for.
That thing is meaning.
- Ozturkcan, S., & Bozdağ, A. A. (2025). Responsible AI in Marketing: AI Booing and AI Washing Cycle of AI Mistrust. International Journal of Market Research, 67(6), 696-722. https://doi.org/10.1177/14707853251379285 (Original work published 2025)
- Ilaria Mancuso, Antonio Messeni Petruzzelli, Umberto Panniello, Giovanni Vaia (2025). The bright and dark sides of AI innovation for sustainable development: Understanding the paradoxical tension between value creation and value destruction, Technovation, Volume 143, 2025, 103232, 0166-4972. https://doi.org/10.1016/j.technovation.2025.103232



