Said Jane Hodges, the “Cranky Consumer” columnist for the Journal, 1-800-Got-Junk’s performance when she tested them:
This is a company on the rise, with a laser-focus on customer service and an incredible operational system internally. They’re devotees of Verne Harnish’s Rockefeller Habits, which helps them focus the entire company on what’s most important to fuel growth.
Learn more about their operational best practices here.
Congratulations guys, keep up the great work.