Cameron’s App of the Week: 10to8

By Cameron Katoozi, Marketing Consultant at Heinz Marketing

Do you currently work for a small business, or maybe you own a start-up? One of the biggest headaches, especially when your team is growing, is scheduling appointments and meetings internally and with clients. You don’t know your co-worker’s availability off the top of your head, and maybe they’ve blocked out time in their day between meetings to get urgent work done. How do you align your teams’ schedules to make meetings and appointments a breeze? Look no further than 10to8.

What is 10to8?

10to8 is a professional online booking system that makes scheduling simple and easy to use. The company was founded by a group of 4 friends at Cambridge University, and the app became available to the public in 2014. The software is currently being used by 50,000 small and medium-sized businesses worldwide and has helped businesses run more efficiently. The benefit of an online scheduling/booking tool is that you can access the software anywhere, on any device so you can schedule and receive updates on the go. The main purpose is to help business professionals coordinate their meetings and appointments quickly and effectively.

Here are some other great benefits when choosing 10to8:

• Efficiency:

  Improve productivity and streamline your processes across your organization within the mobile app. You can reduce administrative work and better allocate staff when implementing 10to8, which will help free up your budget down the road.

• Security and Reliability:

  You can rest assured that you and your client’s data are in safe hands. 10to8 has bank-rated security that’s HIPAA compliant, and for international work, the app adheres to GDPR and SCA regulations. All data transmission is encrypted using Secure Sockets Layer (SSL), the highest in network safety.

• Reporting:

  With a custom API, you can integrate your company’s current workflow seamlessly to track important online KPIs, with access to live reports. With the live dashboard, you can visualize your business’s performance levels and forecast realistic numbers for the future.

How Does This Help with Client Management?

Reduce appointment/meeting no-shows and double bookings with this all-in-one software. Send SMS, email, or voice call reminders so your clients can confirm and stay on top of their appointments. See when clients have received and opened messages to act before a no-show. With customizable templates, you can communicate with clients at a personal level by adding branding to your messages. Streamline your workflows with automation to send meetings and responses without any micromanagement. This isn’t a one-sided app; give clients the power to request changes and cancelations through email or text.

This Is Great for My Clients, But What About Internal Coordination?

Coordinate your staff and calendars quicker than ever before. Today, we’ve seen a massive push to remote work, and although it is convenient, it can be a nightmare for meetings and scheduling. With the advanced availability mode, the software can handle complicated working hours across different time zones. This app is a remote business’s best friend, with over 1500 app integrations, you can seamlessly connect video call tools, chat apps, CRMs, and more. With 2-way calendar syncing capabilities, you can schedule meetings with Exchange, Outlook, Google, iCal, Office 365, and more to ensure up-to-date times and clarity across your team. You can also limit your staff’s powers by making calendars ‘view only’ or give them full access to scheduling and client outreach.

What is the main form of communication when working remotely? Video chat, like Zoom and Microsoft Teams, integrates simply with 10to8 to run meetings and appointments without leaving the app. Send video conference appointments through the app and see your whole team’s availability at once to reduce unnecessary back and forth.

This Sounds Like a Great Addition to My Business. What Does it Cost?

When comparing 10to8 to its competitors, they have unmatched pricing. Small Businesses get FREE membership, including SMS, 100 appointments/meetings per month, 2 staff logins, personal branding, and online support. From there, you have 4 more advanced options that include more logins, tools, appointments, and more (view pricing here).

Wrapping it Up

From SMEs to Enterprise, 10to8 is designed to scale with your business so you never have to worry about scheduling nightmares when your business grows. 10to8 isn’t only designed for small businesses, they have solutions for all industry types and sizes including retail, sales teams, healthcare, HR, and more. They also have a great Support Center and Video Tutorials to help you get started.

Take the first step towards streamlining your business and download the 10to8 app today for free!