By Matt Heinz, President of Heinz Marketing

“How I Work” is one of my favorite recurring features in Inc Magazine as well as via Lifehacker’s This Is How I Work Series.

Be sure to read our own version of the series every week on Thursdays when we feature B2B sales, marketing or business leaders.  You can catch up on everyone we’ve featured thus far in the “How I Work” series here.

This week we are pleased to feature, Dave Collier who is the General Manager, Americas of OTA Insight.

About OTA Insight:

OTA Insight empowers hoteliers to make smarter revenue and distribution decisions through its market-leading suite of cloud-based business intelligence solutions including Rate Insight, Parity Insight and Revenue Insight. With live updates, 24/7 support from our customer success team, and a highly-intuitive and customizable dashboard, the OTA Insight platform integrates with other industry tools including hotel property management systems, leading RMS solutions and data benchmarking providers. OTA Insight’s team of international experts are based all over the world, including the UK, US, France, Germany, Belgium, Spain, Italy, Brazil, Mexico, Singapore, Australia and India, and supports more than 40,000 properties in 168 countries. Ranked one of 10 “Ones to Watch” in the Sunday Times Tech Track 100, OTA Insight is widely recognized as a leader in hospitality business intelligence.

Dave took the time to share how he does it all below:

Number of unread emails right now? 0 work-related emails, although that may be because I am a new member of the OTA Insight team, which does mean I have a bit of an unfair advantage right now.

First app checked in the morning?  Slack

First thing you do when you come into work?  Catch up on slack, we are a global company, there is always a steady drip of activity

What is your email management strategy?  I try to focus on my inbox in dedicated sessions otherwise I keep it closed so that I am not distracted from what I am working at the moment

Most essential app when traveling?  Uber (if available)

How do you keep yourself calm and/or focused?  Workouts help a lot. Even if I don’t have a time for a workout, a short walk with my dog is a great way to clear my head and think through challenges that need attention. I have also worked on learning to play the guitar over the last few years, it is a very relaxing hobby.

What’s your perspective or approach to work/life balance?  Work to live, do your best to be great at your job and own the results.  If you have done your best, you can rest easy when you are not working. This makes it much easier to give the ones in your life your undivided attention when you are with them.  If you do this you can live without regrets

Are there any work rituals critical to your success?  I am not sure this can be considered a ritual, but I would say that I have spent a lot of time practicing ways to become a better communicator over the years, helping to keep the teams I worked with better aligned.

What apps/software/tools can’t you live without?  Evernote and Google Docs are pretty important to me

What’s your workspace like?  Clean and organized

What’s your best time-saving shortcut or lifehack?  I listen to podcasts while I work out. I can get the daily news and other shows that I am interested in out of that way during that time

What are you currently reading? I just started Astrophysics for People in a Hurry, by Neil DeGrasse Tyson and I am reading The Daily Stoic by Ryan Holiday

Last thing you do before leaving work? I try to take a few minutes to review my calendar for the next day and list my to-do’s for the next day.

Who are some mentors or influencers you wish to thank or acknowledge?  I have learned so much from so many, that I wouldn’t want to offend anyone by leaving someone off of the list.

Name some supportive people who help make it possible to do what you do best? My wife, Jessica

What’s the best advice you’ve ever received?  What gets measured gets done. I am a big believer in developing a scorecard for your business in order to understand what needs to be prioritized in order to find success.

Name a guilty pleasure TV show:  Animal Kingdom

Anything else you want to add?  Try to enjoy what you do, it’s a lot easier to find harmony between work and life when you like the work that you do and the people that you work with, this is a critical part of finding success.

Fill in the Blank: I’d love to see ____ answer these questions.  Chris Kelley


Whom do you suggest we feature in this series?